Privacy Policy

Effective as of 03/25/2023

ARTICLE 1: Preamble

The purpose of this privacy policy is to inform users of the site www.zooportrait.com:

On how their personal data is collected. Personal data is any information that identifies a user. As such, it may be: his first and last names, his age, his postal or email address, his location or his IP address (non-exhaustive list);

On the rights they have regarding this data;

On the person responsible for processing the personal data collected and processed;

On the recipients of this personal data;

About the site's cookie policy.

This policy supplements the Legal Notices and the General Conditions of Use.

ARTICLE 2: Principles relating to the collection and processing of personal data

In accordance with article 5 of European Regulation 2016/679, personal data are:

  • Processed in a lawful, fair and transparent manner with regard to the data subject;
  • Collected for specified purposes (see Article 3.1 hereof), explicit and legitimate, and not to be further processed in a manner incompatible with these purposes;
  • Adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed;
  • Accurate and, when necessary, kept up to date. All reasonable steps must be taken to ensure that personal data which is inaccurate, having regard to the purposes for which it is processed, is erased or rectified without delay;
  • Kept in a form allowing the identification of the persons concerned for a period not exceeding that necessary with regard to the purposes for which they are processed;
  • Processed in such a way as to guarantee appropriate security of the data collected, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.

Processing is only lawful if and insofar as at least one of the following conditions is met:

  • The data subject has consented to the processing of their personal data for one or more specific purposes;
  • The processing is necessary for the performance of a contract to which the data subject is a party or for the performance of pre-contractual measures taken at the latter's request;
  • The processing is necessary for compliance with a legal obligation to which the controller is subject;
  • The processing is necessary to protect the vital interests of the data subject or of another natural person;
  • The processing is necessary for the performance of a task in the public interest or in the exercise of official authority vested in the controller;
  • The processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the person concerned is a child.

ARTICLE 3: Personal data collected and processed in the context of navigation on the site

Article 3.1: Data collected

The personal data collected as part of our activity are as follows:

  • When ordering Products by the Customer: Surnames, first names, postal address, telephone number and e-mail address.
  • During payment: As part of the payment for the Products offered on the www.zooportrait.com website, the latter records financial data relating to the Customer/User's bank account or credit card.

The collection and processing of this data meets the following purpose(s):

  • Allow the Customer's order to be sent to the said Customer
  • Allow the Customer to pay for his order
  • Allow the Customer to create a customer account

Article 3.2: How data is collected

When you use our site, the following data is collected:

  • When creating a customer account by the Customer
  • When placing an order by the Customer

These data are kept by the controller under reasonable security conditions, for a period of 5 years.

The company is likely to keep certain personal data beyond the periods announced above in order to fulfill its legal or regulatory obligations.

Article 3.3: Hosting of data

The www.zooportrait.com website is hosted by:

o2switch, whose head office is located at Chem. des Pardiaux, 63000 Clermont-Ferrand FRANCE, with the telephone number: 0444446040

Article 3.4: Transmission of data to third parties

The data collected may be transmitted to our partners/service providers, listed below:

  • Transport providers
  • Product manufacturers
  • Payment institution providers

Article 3.5: Policy on “cookies”

The "cookies" policy is detailed on a dedicated page: Cookies Policy.

ARTICLE 4: Data controller and data protection officer

Article 4.1: The data controller

Personal data is collected by Mr. Clément Martineau, Individual Company under the micro-enterprise regime, whose registration number is La Roche-sur-Yon A 789 574 605.

The personal data controller can be contacted as follows:

  • By email: support@zooportrait.com
  • By contact form on the Contact page

ARTICLE 5: The rights of the User with regard to the collection and processing of data

Any user concerned by the processing of his personal data may avail himself of the following rights, pursuant to European regulation 2016/679 and the Data Protection Act (Law 78-17 of January 6, 1978):

  • Right of access, rectification and right to erasure of data (set out respectively in Articles 15, 16 and 17 of the GDPR);
  • Right to data portability (Article 20 of the GDPR);
  • Right to restriction (Article 18 GDPR) and to object to data processing (Article 21 GDPR);
  • Right not to be the subject of a decision based exclusively on an automated process;
  • Right to determine the fate of data after death;
  • Right to refer to the competent supervisory authority (Article 77 of the GDPR).

To exercise your rights, please send your request by email to the address indicated in Article 4.1 or via the contact form on the Contact page.

In order for the data controller to comply with his request, the User may be required to provide him with certain information such as: his first and last names, his e-mail address as well as his account number, personal space or subscriber.

ARTICLE 6: Conditions for modifying the Privacy Policy

The publisher of the site www.zooportrait.com reserves the right to be able to modify this Policy at any time in order to ensure that users of the site comply with the law in force.

Any changes cannot affect purchases previously made on the site, which remain subject to the Policy in force at the time of purchase and as accepted by the user when validating the purchase.

The User is invited to read this Policy each time he uses our services, without it being necessary to notify him formally.